FAQ

cIf you cannot find the answer to your questions, contact us.

  • I did not see any other payment option other than PayPal
  • How do I order myself?
  • I am technophobic, can you help me?
  • What postage service does CloverSac use?
  • How much is the shipping cost?
  • How do I order myself?
  • How do I know if the base shaper or bag organizer can fit into my handbag?
  • How courier service does CloverSac use?
  • What is my Tracking Number?
  • How do I track my shipment?
  • When shall I received my order?
  • How long is the shipping
  • Is your online checkout secure?
  • Can I buy if I do not have a PayPal account
  • Are your bags available in stores?
  • I have placed an order, what happen next?

I did not see any other payment option other than PayPal

We allow credit card payment even if you don’t have a PayPal account. Sometimes it is not that visible, try to locate the link at the bottom of the Page “Don’t have a PayPal account? …” If you still face problem with payment, clear the cache and cookies of your browser and try again.

How it look like on desktop

PayPal-Desktop

How it look like on your mobile or Ipad

paypal-mobile-payment

Step 1 : Add the item(s) you like to purchase

Step 2 : Click “View Cart” to view what you added, click “Calculate Shipping” to for shipping cost by selecting the country to be shipped to.

Step 3 : Proceed to “Check Out” once you complete ordering

Step 4 : To complete the ordering process, Complete all fields and Make payment via Paypal using your credit card

Step 5 : You shall receive an email confirmation of your order. You can shall receive a tracking number after your item has been delivered. It normally takes 1 to 3 working days for the item to be delivered.

Step 6 : If you like to track your shipping, please write to contact@cloversac.com with your order number.

I am technophobic, can you help me?

No worries, if you are not technical savvy or just too busy to order yourself or not too sure what you should order? We are here to help. Just leave your contact detail below and our sales consultant shall contact you within the next 2 working days.

Click Here to contact us.

What postage service does CloverSac use?

We only used Singapore Post registered airmail for all international shipment. To check out the estimate international shipping cost, Click Here for detail. If you prefer to use other courier or postage service, contact us for the rates.

How much is the shipping cost?

To find out how much it cost to ship to your country including Singapore. Check out the items you plan to purchase, then click “Calculate Shipping” when viewing cart by selecting the country you like to ship to.

International Delivery

How do I know if the base shaper or bag organizer can fit into my handbag?

Click Here for our size guide

How much is the shipping cost?

For an estimate, Click Here for detail. For detail, check out the items you plan to purchase, then click ”

Calculate Shipping

” when viewing cart by selecting the country you like to ship to.

International Delivery

How do I know if the base shaper or bag organizer can fit into my handbag?

Click Here for our size guide

What is my Tracking Number?

Tracking number is only made available after your order is shipped.

How do I track my shipment?

Click Here for detail

When shall I received my order?

For Shipment within Singapore, the typical waiting time before you receive your order is 3 to 5 working days.

Click Here for detail for international shipment

How long is the shipping

Click Here for detail for shipping information

Is your online checkout secure?

Yes, it is. All payment is made at PayPal website. We do not keep your credit card information.

Can I buy if I do not have a PayPal account

Yes, you need at least a valid credit card

Are your bags available in stores?

No not at this moment, all purchases have to be made online.

I have placed an order, what happen next?

We shall send you a confirmation email within 48 hours. You may write to us if you did not hear from us.