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CloverSac has a NO REFUND policy.
All sales are final. No exchanges or refunds accepted
Purchaser is solely responsible for:
- Choices made regarding color, size, items purchased.
- Carefully evaluating the product before purchase to ensure they meet the exact specifications you are looking for.
- Not allowing children or other unauthorized family members or friends to access your credit cards or your account at the payment site to ensure that no one pays far a purchase without your express permission.
- Choice of delivery service, by the default all the shipping is executed by DHL Ecommerce which is airmail with tracking for certain countries which is the cheapest shipping service available. If you are preferred a more guaranteed courier service like DHL, FEDEX or UPS, please kindly contact us on rates.
Exceptions to the No Refund policy are made for the following reasons:
- In the event that the order has been shipped back to Singapore due to non-delivery or non-collection or wrong address, you have to the option of (1) Seeking a refund for the sales of the product (s) however shipping fees are not refundable or (2) Paying the shipping charges for re-shipment. Refund is only done after we receive the parcel back which can takes up to 60 to 90 days.
Misc. Customs and International Shipping:
CloverSac is not responsible for customs fees imposed by countries at point of entry.
Customer is solely responsible for any customs fees.
By making a purchase on a CloverSac site, you acknowledge that you have read and agree to the CloverSac No Refund Policy.