Shipping Information

CloverSac products are shipped to United States, Australia, Canada, Singapore, Malaysia, UK, Netherland, France and every parts of the world.

Click the following country that you are shipping to:

United States Australia Canada Japan France Singapore UK Germany Malaysia

General Shipping Information

How much is the shipping cost?

Shipping cost varies depending on the country you are shipping to, size and weight of your packages.To find out how much it cost to ship to your country including Singapore. Check out the items you plan to purchase, then click “Calculate Shipping” when viewing cart by selecting the country you like to ship to.
International DeliveryFollowing is an estimate on how much it cost to ship a Purse Organizer Insert or Bag Organizer to the following countries

 Local Currency (Estimate)
MalaysiaRM $20.20
AustraliaA $12.90
New ZealandNZ $12.90
JapanYEN 1020
United States (US)US $11.25
EuropeEURO €9.00
UAEAED 29
CanadaCAD $14.20
SingaporeSG $4.50
UKGBP £6.75

Following is an estimate on how much it cost to ship a base shaper to the following countries

 Local Currency (Estimate)
MalaysiaRM $13.50
AustraliaA $6.40
New ZealandNZ $7.00
JapanYEN ¥640
United States (US)US $5.50
EuropeEURO €4.40
UAEAED 20
CanadaCAD $6.20
SingaporeSG $4.00
UKGBP £3.50

Following is the shipping cost if you are shipping 2 base shapers. If you buy more, shipping cost per item shall reduce significantly.

 Local Currency (Estimate)
MalaysiaRM $18.00
AustraliaA $9.20
New ZealandNZ $10.00
JapanYEN ¥915
United States (US)US $7.80
EuropeEURO €6.30
UAEAED 29
CanadaCAD $9.00
SingaporeSG $4.50
UKGBP £5.00

How long is the shipping time?

For international shipping, following is the estimated shipping time. Following exclude handling time which is estimated to be 3 to 4 working days before it is dispatched to the post office. We do not guaranteed shipping time as this depend on the postal service in each country however we only deliver our goods using registered mail with tracking number.

Country Of DestinationEstimated Delivery Time**( Working Days)
Australia (Sydney, Melbourne, Perth) 14
Brunei Darussalam (Bandar Seri Begawan)14
Canada (Vancouver)30
China, People’s Republic of (Beijing, Guangzhou, Shanghai) 9
France (Paris)14
Germany (Frankfurt)14
Hong Kong (Hong Kong)14
India (Chennai, Mumbai, Kolkata) 10
Indonesia (Jakarta, Batam) 10
Italy (Rome)10
Japan (Tokyo, Osaka) 12
Malaysia (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu) 8 to 10
Netherlands (Amsterdam)14
New Zealand (Auckland)14
Philippines (Manila)9
South Africa (Johannesburg)14
Sweden (Stockholm)14
Switzerland (Zurich)14
Taiwan (Taipei)14
Thailand (Bangkok)14
United Arab Emirates (Dubai)14
United Kingdom14
United States of America14
Vietnam8
Other Destinations in Asia and Territories in the Pacific14
Other Destinations in the Middle East, Africa, Europe and Americas 30

Why is my order still under processed?

Please take note that it takes 3 to 4 working days for your order to be processed after the order has been placed. For example if you order on Monday, the earliest your parcel is dispatched to the post office is on Thursday or Friday. After your order has been dispatched, the tracking number shall be emailed to you.

What shipping service do you use?

We only use standard registered airmail with tracking number via Singapore Postal Service.

Where is CloverSac parcel shipped out from?

All CloverSac parcels are shipped out from our warehouse in Singapore.

Do you use FEDEX, DHL, UPS, TA-Q-BIN courier service?

Yes we do, you have the option to choose DHL express international when you check out. It cost more but it provide full tracking. If you are ordering 2 and more items, it is more worth to send via DHL as it is cost almost the same as standard airmail.

Which countries do you ship to?

See the above tables on the countries that we currently shipped to

Is there any tracking number after the parcel is delivered?

After your parcel is delivered, you will be updated with a tracking number like the following

How do I track my package?

Click Here to find out how to track your packages

Will my package get lost?

See below for answers

What happen if I do not receive my package?

You can email us 3 weeks after the parcel is delivered by us (not 3 weeks from the date of purchase). We shall check with the Singapore postal service on the status of the delivery. It takes between 1 week to 3 weeks for the country of destination to revert their finding to us.

Do you provide self-pickup?

No

What I have given the wrong address or the parcel has been returned to us for undelivery?

Customer need to bear the shipment fee and the cost of the purchased item.

Custom and Import Charges?

CloverSac has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. CloverSac is not able to refund you due to custom problems.