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We only accept shipment via DHL to Canada as normal postage service take 9 to 12 weeks which is affecting our reputation badly. Please be informed that orders that are shipped to Canada are subjected to import taxes, customs duties, processing and service fees imposed by the Canadian custom and DHL. CloverSac has no control over these charges, nor can CloverSac predict what they may be. Customs policies vary widely from time to time; you should contact your local DHL and customs office for more information. Please be informed that CloverSac shall NOT be held responsible for the above charges.
How much does it cost to ship to Canada?
A purse organizer insert eg. Emma 28 will cost USD$18.05 which exclude custom duties, taxes and other clearance fees.
Where is the tracking number?
After your order has been shipped, you will receive an email from us on the tracking number.
How long does it take to receive my parcel?
We take 2 to 3 working days to process all orders and it generally takes up to 1 for your order to be delivered after it has been dispatched.
Is this a gift?
Is this a gift? If it is a gift and you would like us to declare it as a gift, please email us so we can make the necessary declaration.